Privacy policy

Last updated: March 5, 2026

1. Overview
This Privacy Policy explains how Elephant & Fig Tree collects, uses, and shares your personal information when you visit or make a purchase from our website.

2. Information We Collect
A. Device Information
Collected automatically via cookies, log files, and similar technologies:I
P address
Browser type
Time zone
Pages visited
Interaction data
Purpose:Improve website functionality
Analytics and optimization
B. Order Information
Collected directly from you:
Name
Billing & shipping address
Email address
Phone number
Payment information
Purpose:
Process payments
Ship products
Send order confirmations
Fraud screening
Marketing communications (if consented)
C. Customer Support Information
Collected when you contact us:
Contact details
Inquiry details
Purpose:
Provide customer service

3. Sharing Personal Information
We may share information with:
Payment processors
Shipping providers
Website hosting providers
Analytics services (e.g., Google Analytics)
Legal authorities when required by law
We do not sell personal information.

4. Cookies
We use functional, analytics, and advertising cookies to:
Enable shopping cart functionality
Improve browsing experience
Analyze site traffic
Deliver relevant advertisements
You can manage cookies through your browser settings. Blocking cookies may impact website functionality.

5. Behavioural Advertising
We may use your information to provide targeted advertisements. You can opt out through:
Google Ads settings
Browser opt-out tools
Network Advertising Initiative (NAI)

6. Data Retention
We retain order information unless you request deletion, subject to legal obligations.

7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate data
Request deletion
Object to certain processing
To exercise your rights, contact us using the details below.

8. Security
We take reasonable measures to protect your personal information. However, no online transmission is completely secure.
You are responsible for maintaining the confidentiality of your account credentials.

9. Changes to This Policy
We may update these Terms & Conditions and Privacy Policy at any time. Continued use of the website constitutes acceptance of any changes.

10. Contact Information
For questions regarding these Terms & Conditions or Privacy Policy, please
contact:
Elephant & Fig Tree
Email: gourmetcare@elephantandfigtree.com
Address: 306, Arjumand Building, DIP 1, Dubai