Terms of service

Last updated: March 05, 2026

Terms & Conditions

1. Overview
This website is operated by Elephant & Fig Tree (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Elephant & Fig Tree. By visiting, accessing, or purchasing from our website, you agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”).
Please read these Terms carefully before using our website.

2. Trading License & Legal Status

Elephant & Fig Tree is a duly licensed company operating under the laws of the United Arab Emirates (UAE).
All receipts, invoices, and payment transactions will be issued under Elephant & Fig Tree.
The UAE shall be the country of domicile, and the governing law shall be the applicable laws of the United Arab Emirates.

3. Eligibility
Customers under the age of 18 (Minors) must not register or transact on the website.
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.

4. License to Use Website
Unless otherwise stated, Elephant & Fig Tree owns all intellectual property rights in the website and its content.
You may:
View pages for personal use.
Print or download content for personal, non-commercial use only.
You must not:
Republish material from this website.
Sell, rent, or sub-license website content.
Reproduce, duplicate, copy, or exploit material for commercial purposes.
Modify content without prior written consent.
Formal written permission is required before using any website content, software, or materials.

5. Prohibited Uses
You are prohibited from using this website:
For unlawful purposes.
To violate any UAE or international regulations or laws.
To infringe intellectual property rights.

To submit false or misleading information.
To transmit viruses or malicious code.
To collect personal information of others.
For obscene, immoral, defamatory, abusive, or discriminatory purposes.
To make unauthorized commercial offers.
Unauthorized use may result in legal action and/or criminal prosecution.

6. Products & Services
We reserve the right to limit sales by person, region, or jurisdiction.
We may limit quantities or discontinue products at any time.
Product descriptions, pricing, and availability may change without notice.
We do not guarantee that product images will perfectly reflect actual colors due to display differences.

7. Pricing & Currency
All prices are listed in UAE Dirhams (AED).
Payments must be made in AED.
We accept Visa and MasterCard debit/credit cards in AED.
Refunds will only be made via the original mode of payment.
We reserve the right to modify prices without notice.
We will not trade with or provide services to OFAC-sanctioned countries or individuals.

8. Orders & Billing Information
We reserve the right to:
Refuse or cancel any order.
Limit or prohibit orders that appear to be placed by dealers or resellers.
If an order is changed or cancelled, we will attempt to notify you using the contact details provided.
You agree to provide accurate, current, and complete billing and account information.

9. Website Availability
We aim to ensure continuous website availability but do not guarantee uninterrupted access.
We are not liable for downtime caused by technical issues, maintenance, or external factors.

10. Third-Party Links
Our website may contain links to third-party websites. These links do not imply endorsement. We are not responsible for the content, policies, or practices of third-party websites.
You access third-party websites at your own risk.

11. Disclaimer of Warranties
The website and all products/services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee:
Uninterrupted or error-free service.
Complete accuracy of website information.

Your use of the website is at your own risk.

12. Limitation of Liability
Elephant & Fig Tree shall not be liable for:
Direct, indirect, incidental, punitive, or consequential damages.
Loss of profits, revenue, data, or savings.
Damages arising from website use or product purchases.

13. Indemnification
You agree to indemnify and hold harmless Elephant & Fig Tree, its directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your breach of these Terms.

14. Termination
We may terminate or suspend access to our website immediately, without prior notice, if you breach these Terms.

15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.